XML Sitemap not working

  • Hi, the sitemap for a client’s website is not working. I have tried the normal troubleshooting steps of clearing whitespace in wp-config.php and functions.php but that did not work.

    https://titijaya.com.my/sitemap_index.xml

    I have provided you with the login details so that you can help me fix the sitemap issue.

    Best regards.

    • This topic was modified 4 months, 3 weeks ago by  menj.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Same problem. I think am really getting frustrated with Rank Math in this area. Please fix this issue. Am working hard getting traffic and now am losing traffic. On the other websites, https://lensesview.com same issue and i have lost a lot of traffic their that am considering going back to Yoast

    https://zedsoccer.com/sitemap_index.xml

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have inspected your wp-config.php and functions.php file but I could not find any whitespaces and thus the issue could be related to a conflict with one of your installed plugins. Are you comfortable with us performing a conflict test on your site?

    Funashi your error is a bit different, could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    Hit the save button once.

    That should fix the issue.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Yes, please go ahead and troubleshoot any issue concerning the plugins. I have already provided the access.

    Hello,

    I just enabled the Troubleshooting mode at WordPress Dashboard > Tools > Site Health and then enabled only the Rank Math plugin.

    The sitemap started working fine:
    sitemap

    Please enable each plugin one by one until you find the plugin that’s causing this problem.

    Here’s how tutorial on how to find a plugin conflict:

    Confirming a Theme/Plugin Conflict With Rank Math

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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