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Hi I got an error in Google console which I noticed back on November 5th saying my sitemap was not working. I checked and the page was returning a 404. I flushed the cache via the permalink method and reopend the file in Chrome and it seemed to be working.
However, since that day my Google Search Console has showed a 50% drop in impressions and a 41% drop in clicks. Many queries I was previously ranking in the top 10 for are currently receiving 0 searches. I decided to check the sitemap again. I opened it in Chrome and it looked fine. I had a colleague check it on their machine and it returned an XML error which I will post in the sensitive data section.
I decided to open the XML file in an incognito window and I got the same error. I also tried to open the file in FireFox and got the same error. I’ve looked through the help area but am not finding an answer. I checked my functions.php file for any extra space and there was none.
I really need to get this figured out, please get in touch ASAP.
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Hi Uzair,
This method will not work for me. The sitemap_index.xml file displays as it should when I am logged into WordPress. I only see the errors when trying to access https://www.nearform.com/sitemap_index.xml from a browser that is not logged into WordPress, i.e. FireFox or Chrome Incognito.
same issue here: error on line 1 at column 21: AttValue: ” or ‘ expected – non well-formed
Sitemap XML Validation Results errors:
[39] AttValue: ” or ‘ expected on line 1
[65] attributes construct error on line 1
[73] Couldn’t find end of Start Tag sitemapindex line 1 on line 1
[5] Extra content at the end of the document on line 1(my sitemap was working since yesterday)
Hello,
@Davide, we are glad you were able to find a solution to your issue.
@Craig Milam, please check the solution provided by @Davide and let us know if it works for you too.If it doesn’t, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘XML Parsing Error: not well-formed Location: https://***.com/sitemap_index.xml’ is closed to new replies.