Hi Jill,
I will be happy to assist you with the issue you are facing.
It seems like a conflict with one of the plugins or the theme you are using. To determine that, can you please follow this troubleshooting guide?
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Sir my sitemap shows the General Http error.
Sitemap could not be read
General HTTP error
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Have you been able to run the troubleshooting steps suggested by my colleague above?
If so, could you please open a new ticket and share your site URL on the sensitive data section so that we can perform some tests?
Looking forward to helping you. Thank you.
I have sent you the link via Mail.
Hi there,
I don’t have access to s******@r***********. Kindly create a new support ticket instead so that the whole team can be able to help further.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
