www canonicalization

#454315
  • Resolved Virtual Access
    Rank Math free

    The www and non-www versions of your URL are not redirected to the same site. Kindly help.

    I’ve read the article about editing .htaccess but I can’t edit it.

    I read another article about checking permisions with domain but there’s where I don’t understand. Kindly help

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  • Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please make sure you’ve clicked the checkbox before trying to edit .htaccess file.

    If you’ve access to your cPanel. You should be able to edit .htaccess file from cPanel also.
    https://www.hostgator.com/help/article/how-to-edit-your-htaccess-file

    Regarding permission check means, if you have permission to access and write to the files/directory of the domain.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘www canonicalization’ is closed to new replies.