Wrong Titles and Meta Descriptions

#19476
  • Resolved Vaidas

    4 years, 5 months ago

    Rank Math free

    Hello,
    I have issues with my woocommerce sites.
    In the frontend, we see incorrect meta titles and meta descriptions (see at the print screen). And these problems appear in other my sites.
    null

    any advice?
    thanks,

    Vaidas

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This may suggest that you have an aggressive caching mechanism that could be affecting the page updates. Could you please purge your site cache and let us know how this goes?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Vaidas

    4 years, 5 months ago

    Rank Math free

    Hi again,
    Firstly I deactivated caching plugin (lightspeed) – nothing change.
    After that, I deactivated RankMath plugin – now correct title is shown.

    After that, I activated both plugins (lightspeed and rankmath) – the wrong title appeared again.

    Now, I deactivated only RankMath – the correct title came back.

    My conclusion is that wrong meta title is caused by RankMath.

    Could you give any advice to me, please?

    Thanks,

    Vaidas

    Michael Davis

    4 years, 5 months ago

    Rank Math pro

    Hello,

    Thanks for getting back to us.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Wrong Titles and Meta Descriptions’ is closed to new replies.