Wrong Thumbnail when Sharing on Facebook

#69492
  • Resolved nateajackson

    3 years, 9 months ago

    Rank Math free

    Hello,

    I’ve debugged Facebook, cleared the cache of the website, and gone through and double checked that the correct featured image is uploaded.

    When I share the link to our website on Facebook, an old logo is what appears, not my updated image. I’ve uploaded the correct image in Rank Math, as well as set it was the featured image on the wordpress page. Anyone know how to fix this?

Viewing 1 replies (of 1 total)
  • Alberto

    3 years, 9 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you share the website affected URL and also the image we should see there (in the Sensitive Data section) so we can check it and try to determine the cause of the issue?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Wrong Thumbnail when Sharing on Facebook’ is closed to new replies.