Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I checked your site with our external analyzer and the description shown seems to be fine, here are screenshots from my end: https://i.rankmath.com/Pqye6k, https://i.rankmath.com/rzWvK7
Please do the following:
:- Head to Rank math > Status & Tools > Database Tools and flush SEO analysis data.
:-Clear your site cache then head to Rank math > SEO Analysis and perform analysis again.
If the issue persists, please share some screenshots via httos://imgbb.com
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi!
Thank you for your quick reply, much appreciated! =)
I’ve already done what you suggest, not helping. Also, not using any cache plugin at the moment on the site.
Any other suggestions?
Hello,
In that case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for keeping in touch with us.
I re-run the SEO Analysis in Rank Math plugin and the SEO Description has been updated. Please check screenshot provided in the Sensitive Data section.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hi Jeremy!
What?! Sooo… It was a browser issue?
If so, I’m sorry to bother you with such a simple thing! ’cause I didn’t test that to be honest…
THANK YOU for the support and a GREAT plugin!
/ Rob
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.