Hello,
Thank you for reaching out to us regarding the issue with your subscription.
We understand that you accidentally purchased the Content AI plan instead of the SEO Premium plan. Unfortunately, we do not have an option to switch between plans directly.
To resolve this, we will need to process a refund for your current purchase, and then you can proceed to purchase the SEO Premium plan as per your requirement.
Please confirm if you would like us to initiate the refund process for you.
If you need further assistance or have any other questions, feel free to let us know.
We appreciate your understanding and cooperation in this matter.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
If you intend to purchase the PRO plugin, please purchase it here: https://rankmath.com/pricing/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
