Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We can refund your renewal but you will not have any credit in that case. As you can see on FAQs section here https://rankmath.com/content-ai/ under “Are the credits valid for a lifetime?”, unused credits are expiring after one year, and upon renewal you get new amount.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
