Wrong image shown

#73212
  • Resolved Anthony

    4 years, 3 months ago

    Rank Math free

    Hi,

    I’ve noticed that when I search for my site on Chrome mobile, it shows the wrong image. I want it to show my logo, but instead it shows a random image that I turned of indexing on. Any idea if RankMath can help with getting the right image to show?

    The site is cambridgechildrensdentistry.com. If you search for “cambridge childrens dentistry” on chrome, you’ll see an image of a tooth rather than the logo.

    Hope you can help.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I think it could be some setting not well configured so we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anthony

    4 years, 3 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Uzair

    4 years, 3 months ago

    Hi Anthony,

    The first result for that query on Google images is your logo:

    Google has a complex algorithm that they use to rank or sort through results.

    For images, they take into consideration the alt text and the text surrounding the image. That is how they decide what image to show for a particular search keyword.

    The alt text on your logo is Children's Dentist in Cambridge

    This means your logo has more chances of ranking for that particular phrase.

    The prominent text near the “tooth” image is Cambridge Children’s Dentistry

    Which means it has more chances of ranking for a particular phrase.

    Of course, there are many other factors at play and I have given you a simple example.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anthony

    4 years, 3 months ago

    Rank Math free

    Thank you so much. I’ve listed the teeth images to not index though, so it’s odd that it’s still being indexed. Also, I’m more annoyed with it in mobile when searching for the business with either of the terms you mentioned.

    Check out the image below next to the business. https://snipboard.io/TO5k2Y.jpg

    What do you recommend that I do to stop the tooth from showing? Will I just need to delete it and redesign?

    Thank you!

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Keep in mind you can’t no-index images, just the “attachments”, which are pages generated by WordPress with just those images. (You can’t no-index images because you can’t add meta robots to them, although you could set the robots.txt file to not index them).

    That is what you could do, set the robots.txt to not index those images or switch the alt tags, so the one in the logo is in the teeth you want.

    Looking forward to help you.

    Anthony

    4 years, 3 months ago

    Rank Math free

    Thank you so much for your help. Did your suggestions and hoping for good results.

    Alberto

    4 years, 3 months ago

    Rank Math business

    Hello,

    Sounds good! Do you have any other questions or do you want us to close the thread? In any case, we will be here to help you if you have any questions/issues in the future.

    Looking forward to help you.

    Anthony

    4 years, 3 months ago

    Rank Math free

    Forgot to mark it as resolved. All set. Thanks again!

    Michael Davis

    4 years, 3 months ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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