Wrong image showing in Twitter

#41428
  • Resolved THG POE

    4 years ago

    Rank Math free

    I would be very thankful to get help as I am trying to find the error since many days and hours:

    When I am posting one of my blog articles in Twitter, it keeps showing the wrong Rich Snippet.
    I tried everything. Even after deleting the image shown in Twitter it still does not switch to the image set in the post in “RankMath” –> “Edit Snippet” –> “Social”.

    I really do not understand why.
    I also tried all your troubleshooting I could find here, but nothing works. It keeps showing the wrong image.
    Could you give me any assistance?

    my social settings
    and shown in Twitter (wrong)
    In this case it is especially strange, because I deleted the image then shown on Twitter…

    Update 10.04.2020:
    So sorry, but with a new article I am now having exactly the same problem although I did everything you said and deactivated the Jetpack settings.
    My login details are still the same..can you help me?

    I really do not know what to do now…thank you!

    • This topic was modified 4 years ago by Michael Davis.
    • This topic was modified 4 years ago by THG POE.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Michael Davis

    4 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I have just tested the URL on my end but this seems to be working as expected on my end as shown below:

    Screenshot

    I can recommend that you disable the following option on the Jetpack settings to ensure that this does not happen again in future:
    Screenshot

    Looking forward to helping you. Thank you.

    ​​​​​​​

    THG POE

    4 years ago

    Rank Math free

    Wow, thank you so much!
    That’s it…and I was searching for a solution for many hours now…

    Thanks again!!

    THG POE

    4 years ago

    Rank Math free

    So, this can be marked as solved. 😉

    Todd

    4 years ago

    Rank Math free

    Hi,

    We are glad to be of help. We are always here if you need us in the future.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Wrong image showing in Twitter’ is closed to new replies.