wrong account

#288773
  • Resolved Crypto Definance

    2 years, 5 months ago

    Rank Math free

    Hi there!

    I bought rank math pro, but I bought it with the wrong email/account.

    Is it possible to transfer the current pro account to the correct one?

    Many thanks.

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 5 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Yes, we can help you with your request.

    Can you please search and forward a receipt from FastSpring.com so we can identify your account with the purchase?

    You can add a screenshot link using this tool in the sensitive data section below. Also, please let us know the correct email address you wish to transfer the license to.

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘wrong account’ is closed to new replies.