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Hi, yesterday I installed the plugin in one of my websites and after a while all of my wordpress sites hosted at the same server got very unstable (even the websites without rank math plugin). Most of the time, they simply don’t open, even at the WP control panel. It’s not just slow, the plugin is stopping my server. When I disable the plugin, everything returns to normal state. At my cpanel, when the plugin is activated, I can see both physical memory and I/O usage, at 100%.
I’ve tried without success, downgrade the plugin version, clear caches on the plugin, disable features at plugin dashboard, reset configurations…
So, I would like a help with this, because I cannot use the plugin, it is crashing my website.
tks
Tom Alves
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Him
We are so sorry about. It sounds like the plugin didn’t install or update correctly.
Please delete the plugin and install it once again. Don’t worry, your data will remain safe in the DB.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
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