Wordpress shows blank when connecting

#36583
  • Resolved Martin
    Rank Math free

    Hi
    When I connected to the WordPress after activating the plugins it shows blank screen to me.

    • This topic was modified 4 years, 1 month ago by Martin.
Viewing 2 replies - 16 through 17 (of 17 total)
  • Martin
    Rank Math free

    Hi Michael,

    As per your request I have updated sensitive data and given ftp credentials.

    Please have a look and let me know

    Many Thanks

    Hello,

    Sorry for not following up quickly and any inconvenience that might have been caused due to that.

    Can you create a staging site where we can debug this issue by deactivating all the themes and plugins? I know you already tried deactivating all the plugins and theme but I would like to do the same to debug the issue. As the Health check plugin is not working on your site, we’ll have to deactivate the plugins and theme which could break the site.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 16 through 17 (of 17 total)

The ticket ‘Wordpress shows blank when connecting’ is closed to new replies.