wordpress posts freeze

#411521
  • Resolved Amburgemeester

    1 year, 10 months ago

    Rank Math free

    Hi, Since a few weeks I am noticing that some of my posts freeze when I edit them inside the dashboard of WordPress. Strangely not all posts, but some posts. Today I deactivated all my plugins to see what could be the cause and it seems rankmath is the cause.

    I tested it a few times and everytime I activate rankmath, a post of mine freezes and cant be edited again. I have to close the screen and go back to my WordPress dashboard.

    I am running GeneratePress and the following plugins

    advanced editor
    antispam bee
    autoptimize
    Breeze
    GA Google Analytics
    Generate Blocks
    GP Premium
    Lightweight social icons
    Mediavine
    Post x Gutenberg
    Post X Pro
    Recent post widget
    Redirection
    Tinypng
    WP last modified

    Hope you guys can help because I do like the rankmath plugin.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Sharmin Islam

    1 year, 10 months ago

    Rank Math agency

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Initially please check if your website’s PHP values are not too low to handle the processes.

    If they are low, please contact your web host and ask them to set the following values.

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    Let us know how that goes. Looking forward to helping you.

    Amburgemeester

    1 year, 10 months ago

    Rank Math free

    Hi, I tried above settings, but it did not help or change anything

    Reinelle

    1 year, 10 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    ALEX J

    1 year, 9 months ago

    Rank Math pro

    I’m getting the same issue! Running wordpress 6.0 with Brizy Builder

    Prabhat

    1 year, 9 months ago

    Rank Math agency

    Hello @ALEX J,

    We noticed that you’ve created a new support ticket regarding the issue.

    We will continue the conversation and debugging in your ticket.

    Looking forward to helping you.

    Thank you.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘wordpress posts freeze’ is closed to new replies.