Wordpress freezing when editing

#294391
Viewing 7 replies - 16 through 22 (of 22 total)
  • Is there any way to turn off that portion of the Rank Math plugin? Yes, there appear to be CPU spikes but they’re not consistent. So is there any possibility of a solution here?

    Another way of asking, is if this is a problem that you’ve seen before and will be patched. I’d rather not switch from RankMath and I can turn the plugin on and off as needed since it only seems to happen on posts that I didn’t create. But if it will never be fixed then I’ll need to think longer term. Thanks

    Hello,

    We’ll report this situation to one of our developers that are specialized in performance issues and he’ll investigate the situation further on your website.

    Could you please leave the credentials active for now while the debug happens?

    Thank you.

    Hi,
    Yes, I can. Thanks

    Hello,

    I have logged in to your site to check this issue, and while I could fix it, I could not find exactly what was causing it.

    What I did find is that it is related to one of the content analysis tests (keywordInImageAlt), which checks if the keyword is added as the alt attribute for one of the images inserted in the post. Strangely, when I created a new test post on your site, I couldn’t replicate the issue, even when I added the same content and Focus Keyword as one of the posts where the issue occurs.

    Anyway, I have now disabled that specific test on your site, and the post editor does not freeze up anymore.

    I have taken note of this issue and we will try to reproduce it, and fix it in a future update. For now, I recommend keeping that test disabled. To turn off this test, I added the following code to the functions.php file of the currently active theme on your site:

    add_filter( 'rank_math/researches/tests', function( $tests ) {
    	unset( $tests['keywordInImageAlt'] );
    	return $tests;
    }, 10 );

    If you update your theme, this code will be overwritten, and you may have to add it back. I recommend using a child theme, or a site-specific custom plugin to keep the code from getting overwritten.

    Hope that helps.

    Wow! Thank you very much! I really appreciate that!

    Hello,

    You’re welcome!

    Since we can’t find the root cause of the issue, you may report back to us if this happens again as we are trying our best to replicate this from our end to fix this issue for good.

    With that said, we are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 16 through 22 (of 22 total)

The ticket ‘Wordpress freezing when editing’ is closed to new replies.