WordPress database error for rank_math_notifications

#123062
  • Resolved Ben Deniz

    3 years, 4 months ago

    Rank Math free

    Hello, I see the following error in the wordpress error_log file?
    Thank you.
    [20-Dec-2020 12:22:35 UTC] shutdown_action_hook, do_action (‘shutdown’), WP_Hook-> do_action, WP_Hook-> apply_filters, MyThemeShop \ Notification_Center-> update_storage, SELECT autoload FROM sb_options generated by delete_option ‘ WordPress database error for rank_math_notifications’ query Lost connection to MySQL server during query.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 4 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know, and your users won’t be affected by this troubleshooting.

    Please let us know if you find the culprit.

    I hope that helps. Thank you, and looking forward to your update.

    Ben Deniz

    3 years, 4 months ago

    Rank Math free

    I’ve tried this before. The guilty was not found.
    Thank you.

    Reinelle

    3 years, 4 months ago

    Hello,

    Sorry for the delay.

    Can you please follow these steps:

    1. Update to the latest version of Rank Math Free & PRO

    2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    https://i.rankmath.com/Wd9JMd

    (If the Re-create Database Table is missing, please ensure your Rank Math is set to Advanced Mode)
    https://i.rankmath.com/MKejAs

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    3 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘WordPress database error for rank_math_notifications’ is closed to new replies.