WordPress Broken

#91504
  • Resolved chinuru njoku
    Rank Math free

    Please how do I resolve my broken site? WordPress sent me a mail stating that while updating my Rankmath Plugin.
    Please how do I resolve this?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like new tables are not getting created in the Database.

    Can you please edit the Sensitive data section and add your cPanel login details so we can assist you faster?

    Looking forward to helping you.

    Hello,

    Further to it, please follow these steps to fix the issue:

    1. Take a complete backup of your website
    2. Install this plugin: https://wordpress.org/plugins/code-snippets/
    3. Head over to the Snippets menu in the left sidebar and click Add New
    add new snippet
    4. Give that post any name and copy the below code in the Code field

    add_action(
    	'init',
    	function() {
    		delete_option( 'schema-ActionScheduler_StoreSchema' );
    	},
    );

    5. Select ‘Only run in administration area’ option and click the Save and Activate button
    run only in admin area wordpress
    6. Open WordPress Dashboard in a new window
    7. Then deactivate recently created snippet from here
    disable snippet
    8. Then activate the Rank Math plugin again

    Here’s a video screencast:
    https://i.rankmath.com/79gPbv

    Please clear all the cache, including the server after following the above process.

    That should resolve the issue. Thank you.

    Thank you so much for your support.
    I have carefully followed all of your steps.
    My site is back up and running.
    Please do I deactivate and delete the code snippet plugin? If yes, will it affect my site?

    Secondly, I am getting this error message from Rank math; “The scheduled event, rank_math/sitemap/hit_index, failed to run. Your site still works, but this may indicate that scheduling posts or automated updates may not work as intended”.

    Please how do I resolve this?

    Hello,

    Yes, please remove the Code Snippets plugin.

    You do not need that anymore.

    You can safely ignore the error message related to Sitemap’s index.

    Do check if the Sitemap is opening fine in your browser.

    Hope that helps. Thank you.

    Alright, thanks for the prompt Response!

    Hello,

    Glad that helped.

    If it isn’t too much to ask for – would you mind leaving us a review here?
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us and would go a really long way.

    Thank you.​​

Viewing 6 replies - 1 through 6 (of 6 total)

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