wordfence is blocking meta description

#578756
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if the route is already added to the whitelist URLs?

    white

    You can take a screenshot of this section using this tool and share the generated link here.

    Looking forward to helping you.

    Thank you.

    Hello,

    https://imgur.com/a/XoUYPxW I reconfigured the firewall. I’m not sure if it’s a correct addition.

    Hello,

    The route in the screenshot you have shared seems added correctly.

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Hello,
    Is WordPress admin authority enough?

    Sandeepan Kumar
    Rank Math business

    Hello,

    Yes, the WordPress admin details would be enough. If incase, we require FTP details, we’ll ask for it. For the initial troubleshooting WordPress admin details is enough.

    Looking forward to helping you.

    Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘wordfence is blocking meta description’ is closed to new replies.