Woocommerce Shop Page Schema Errors

#21075
  • Resolved Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Hi,
    I have spent a LONG time trying to fix the schema errors.
    I got rid of the irRelatedto issues by using your code from another ticket.
    I fixed the aggregate rating / review / offer schema by following your helpful advice from another ticket

    BUT.. My Woocommerse products have ZERO SCHEMA ERRORS
    My homepage displays products which you can add to cart. This is generated by a a UX shortcode/
    My homepage has ZERO SCHEMA ERRORS

    My WOOCOMMERCE SHOP PAGE, displays the products also (looks the same as the home page but it’s coming from woocommerce and not a UX shortcode I added.
    And it is coming up with PRODUCTS ERRORS because the structured data is read as a product, even though the page is NOT SET TO PRODUCT.

    I have turned off the add snippets to rich results in the tags and meta, as instructed in your docs.
    I have tried adding all sorts of code into functions php which claim to fix the problem sometimes and not ofhters.
    It never fixed mine.

    PLEASE HELP. (SEE SENSITIVE DATA)

    HOW DO I DISABLE THE PRODUCT SCHEMA FROM MY WOOCOMMERCE SHOP PAGE

    OR Do you know how to disable the default product view from the sho page and use a UX shortcode

    Theme is Flatsome, and I have disabled default woocommerce view, enebaled it.. no difference

    Rankmath Woocommerce SEO plugin makes things harder to fix from what I can see.

    Literally, I have looked through your support, woocommerce, WP, Github, everywhere and it seems that this is a problem that nobody knows how to fix.

    NOTE: I have tried and fixed everything else myself and I’m only asking you now because I’m unable to fix this.

    Health check plugin also installed and no problems.

    Database sweep.

    Deleted transients.

    Everything.

    Still can’t fix

    I’m looking forward to your pro version.

    Bring it on.

    I want to pay you so you can get this amazing product up and running and tuned up as fast as possible.

    Great work.

    • This topic was modified 4 years, 4 months ago by Sydney Bamboo.
Viewing 15 replies - 1 through 15 (of 18 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am having a hard time getting the links on the sensitive data section work. Could you please share a direct link to the affected page so that I can perform more testing?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Point being.. the Homepage displays products (I need it to) and they are pulled from a UX shortcode ux-products. -no problems here
    Rankmath Rich snippet is set to article
    page html generated shows:
    {“@context”:”https:\/\/schema.org”,”@type”:”Article”,)

    Shop page shows the same products in the same way but this is pulled from woocommerce somewhere
    Rankmath Rich snippet is set to article
    page html generated shows:
    {“@context”:”https:\/\/schema.org”,”@type”:”Product”,)

    This is the source of the problem as far as google bot are concerned.

    How to fix it.. I don’t know

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    And.. yes I have the woocommerce rankmath switched on

    Hello,

    Thank you for contacting Rank Math.

    It looks like you managed to remove the schema data from the homepage. Could you please let me know if you would like additional help?

    Looking forward to helping you. Thank you.

    ​​​​​​

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Hi Michael,
    Yed I would.
    I need the shema to show as an online shop with products which have all relevant schema so that they don’t throw errors.
    How do I do this?
    Thanks
    Matt

    hello,

    Thanks for the follow up.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    OK.. have done.. thanks.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I am afraid that the access link has already expired, could you please generate a new access link so that we can check this further?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    OK.. done.

    Hello,

    Thank you for contacting Rank Math today.

    You already have the recommended schema settings. Please note that the shop page should not have the product schema selected since this will cause a duplication issue because all the single products already have product schema.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Shouldn’t the shop page hqve schema that says “this us an online store, these are the products on this page for this category”

    Hello,

    Thank you for contacting Rank Math today.

    No this page should not contain the product schema since your already have the local business schema that is added on the about, contact and homepage which will tell search engines the nature of the business you are running.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Sydney Bamboo
    Rank Math pro
    Content AI Starter

    Ok, that makes sense. As l8ng as search engines and bots understand it that’s all good.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 18 total)

The ticket ‘Woocommerce Shop Page Schema Errors’ is closed to new replies.