Hello,
I’m sorry to hear that you’re experiencing issues with the pop-up not showing in the Divi Builder after the last update. This sounds frustrating, but we’re here to help.
It seems like the issue might be related to a conflict between WooCommerce, Divi, and Rank Math. To resolve this, you can try the following steps:
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Check for Plugin Conflicts: Deactivate all plugins except for Divi, WooCommerce, and Rank Math. Then, check if the pop-up issue persists. If it doesn’t, reactivate the plugins one by one to identify the conflicting plugin.
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Update Rank Math: Ensure that you have the latest version of Rank Math installed. You can check this by navigating to your WordPress Dashboard → Rank Math SEO → Status & Tools → Version Control.
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Reach Out to Support: If the issue persists, you can reach out to our support team by opening a support ticket at https://i.rankmath.com/YucUZS+ They will be able to provide you with more specific guidance based on your website’s configuration.
I hope this helps! If you have any other questions or need further assistance, please feel free to let us know.
Thank you for reaching out to us!
Sources:
Why Rank Math’s Meta Box is Not Showing? » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
Why Rank Math Settings Are Not Getting Saved? » Rank Math
Homepage SEO Settings via Meta Title and Description
Hello,
We can now confirm that this issue with the SEO button not working in the Divi editor when the WooCommerce plugin is active has been resolved.
The Divi team has addressed this issue, and it no longer persists in the latest versions of the theme and WooCommerce plugin. Please update the plugins and the theme to the latest versions.
Let us know how this goes. Also, let us know if you have further questions or concerns.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
