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On the last WooCommerce plugin update, it needed to do a database update.
The WooCommerce database update is done with just one error – rank_math/analytics/daily_tasks (status Failed)
It also says it is pending as a schedule to try again, so I left since it’s scheduled for 20 minuets to try again, but it failed again, now it shows to be scheduled for 6 days time.
Please see screenshots of this in Sensitive Data.
Please help with this Rank Math Database fail issue.
Thanks
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Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I’ve checked your site and upon checking your Rank Math analytics page it looks like you didn’t connect to your analytics account yet which explains why the task fails.
Please see the screenshot below:
The failed tasks that you mentioned are related to the analytics module so if you want to use this feature then you would need to connect your site once you have connected the task should be able to run normally.
For now, I’ve disabled the analytics module to resolve the failed tasks.
You can enable this again if you decided to use the analytics feature.
I hope that helps, let us know if you need further help with anything else.
Thank you.
The ticket ‘WooCommerce Database update’ is closed to new replies.