Wont let me

#734183
Viewing 15 replies - 1 through 15 (of 16 total)
1 2
  • RankBot

    3 months ago

    Hello, we apologize for the inconvenience you’re experiencing. If you’ve purchased Rank Math PRO and are unable to install it, please ensure that you have installed the Rank Math free version on your website before attempting to install the PRO version. You can download the Rank Math PRO plugin zip file from your account area and then follow the installation steps outlined in our knowledge base article here. If you encounter any issues during the installation process, please feel free to reply here, and a human agent from the Rank Math Support team will assist you further.

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Installing Rank Math on a Multisite Environment » Rank Math
    Where Is My Rank Math PRO License Key?

    Battle Born Armory

    3 months ago

    Rank Math free
    Content AI Starter

    it only downloads the regular seo by rank math 1.0.211 and keeps taking me to check out if I hit to upgrade to pro

    Battle Born Armory

    3 months ago

    Rank Math free
    Content AI Starter

    Hello??

    Reinelle

    3 months ago

    Hello,

    Apologies for the delay as we prioritize older tickets, and whenever you post a reply here, your ticket is getting bumped to the top.

    We’ve checked your account, and it seems that you have bought the Content AI package instead of the Rank Math PRO subscription. Could you please confirm?

    However, if you have purchased Rank Math PRO with a different email address, then please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it.

    Looking forward to helping you.

    Battle Born Armory

    3 months ago

    Rank Math free
    Content AI Starter

    No. That’s correct we purchased the AI package and it’s not working. Its my understanding that the AI package would write out meta and SEO data along with our content in the product and our blogs.

    This one the correct one correct?

    Battle Born Armory

    3 months ago

    Rank Math free
    Content AI Starter

    The error I get when I go to use the want in our blog is Error: No API Key provided. Please visit the Settings.
    But we can’t figure out where to put a API Key

    Battle Born Armory

    3 months ago

    Rank Math free
    Content AI Starter

    Also, your instructions say to upload Rankmath SEO and Rankmath SEO PRO into our apps area. I can only find Rankmath SEO and even from your website cant find the Rankmath SEO PRO plugin

    Battle Born Armory

    3 months ago

    Rank Math free
    Content AI Starter

    this 24/7 tech support sucks. how do I get a refund???

    Rakibuzzaman Siam

    3 months ago

    Hello,

    We deeply apologize for the unexpected delay in response.

    Yes, you’re correct. The Content AI will help you to generate the metadata and to write your blogs. You can even use the Content AI feature in the free version of the plugin. You don’t need the PRO version of the plugin to use this feature.

    However, if it is not working on your website, please share a screenshot of the issue you’re facing so that we can check this further for you. You can use any image-sharing tool like https://imgur.com/upload to share the screenshot with us.

    Meanwhile, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

    If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account again from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Battle Born Armory

    2 months, 4 weeks ago

    Rank Math free
    Content AI Starter

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    [29-Jan-2024 19:37:28 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/config/router.php:23) in /home/customer/www/battlebornarmory.us/public_html/wp-admin/includes/misc.php on line 1431
    [29-Jan-2024 19:37:29 UTC] PHP Warning: Declaration of users::counts() should be compatible with db::counts($tbls = NULL) in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/model/users.php on line 15
    [29-Jan-2024 19:37:29 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_user (
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    [29-Jan-2024 19:37:29 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_settings (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
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    [29-Jan-2024 19:37:29 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/config/router.php:23) in /home/customer/www/battlebornarmory.us/public_html/wp-admin/admin-ajax.php on line 27
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    [29-Jan-2024 19:37:49 UTC] PHP Warning: Declaration of users::counts() should be compatible with db::counts($tbls = NULL) in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/model/users.php on line 15
    [29-Jan-2024 19:37:49 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_user (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
    user_id int(11) NOT NULL,
    ticket_id int(11) NOT NULL,
    value int(11) NOT NULL
    ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wp_raffle_page->update_db_check, config::install, dbDelta
    [29-Jan-2024 19:37:49 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_settings (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
    boxies_hide text COLLATE utf8mb4_unicode_ci NOT NULL,
    boxies_sort text COLLATE utf8mb4_unicode_ci NOT NULL,
    manager_dashboard text COLLATE utf8mb4_unicode_ci NOT NULL
    ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wp_raffle_page->update_db_check, config::install, dbDelta
    [29-Jan-2024 19:37:50 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/config/router.php:23) in /home/customer/www/battlebornarmory.us/public_html/wp-admin/includes/misc.php on line 1431
    [29-Jan-2024 19:38:04 UTC] PHP Warning: Declaration of users::counts() should be compatible with db::counts($tbls = NULL) in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/model/users.php on line 15
    [29-Jan-2024 19:38:04 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_user (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
    user_id int(11) NOT NULL,
    ticket_id int(11) NOT NULL,
    value int(11) NOT NULL
    ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci made by require_once(‘wp-admin/admin.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wp_raffle_page->update_db_check, config::install, dbDelta
    [29-Jan-2024 19:38:04 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_settings (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
    boxies_hide text COLLATE utf8mb4_unicode_ci NOT NULL,
    boxies_sort text COLLATE utf8mb4_unicode_ci NOT NULL,
    manager_dashboard text COLLATE utf8mb4_unicode_ci NOT NULL
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    [29-Jan-2024 19:38:05 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/config/router.php:23) in /home/customer/www/battlebornarmory.us/public_html/wp-admin/includes/misc.php on line 1431
    [29-Jan-2024 19:38:28 UTC] PHP Warning: Declaration of users::counts() should be compatible with db::counts($tbls = NULL) in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/model/users.php on line 15
    [29-Jan-2024 19:38:28 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_user (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
    user_id int(11) NOT NULL,
    ticket_id int(11) NOT NULL,
    value int(11) NOT NULL
    ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci made by require_once(‘wp-admin/admin.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wp_raffle_page->update_db_check, config::install, dbDelta
    [29-Jan-2024 19:38:28 UTC] WordPress database error Incorrect table definition; there can be only one auto column and it must be defined as a key for query CREATE TABLE nkg_raffle_settings (
    id mediumint(9) NOT NULL AUTO_INCREMENT,
    boxies_hide text COLLATE utf8mb4_unicode_ci NOT NULL,
    boxies_sort text COLLATE utf8mb4_unicode_ci NOT NULL,
    manager_dashboard text COLLATE utf8mb4_unicode_ci NOT NULL
    ) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci made by require_once(‘wp-admin/admin.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘plugins_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, wp_raffle_page->update_db_check, config::install, dbDelta
    [29-Jan-2024 19:38:29 UTC] PHP Warning: Cannot modify header information – headers already sent by (output started at /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/wp-raffle/config/router.php:23) in /home/customer/www/battlebornarmory.us/public_html/wp-admin/includes/misc.php on line 1431
    [29-Jan-2024 22:49:50 UTC] WordPress database error Table ‘dbnhoxwmokuyed.nkg_rank_math_analytics_objects’ doesn’t exist for query DELETE FROM nkg_rank_math_analytics_objects WHERE object_type = ‘post’ AND object_id = 165 made by wp_trash_post, wp_update_post, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Analytics\Watcher->update_post_info, RankMath\Admin\Database\Query_Builder->delete, RankMath\Admin\Database\Query_Builder->query
    [29-Jan-2024 22:49:50 UTC] WordPress database error Table ‘dbnhoxwmokuyed.nkg_rank_math_analytics_objects’ doesn’t exist for query DELETE FROM nkg_rank_math_analytics_objects WHERE object_type = ‘post’ AND object_id = 66788 made by wp_trash_post, wp_update_post, wp_insert_post, wp_after_insert_post, do_action(‘wp_after_insert_post’), WP_Hook->do_action, WP_Hook->apply_filters, wp_save_post_revision_on_insert, wp_save_post_revision, _wp_put_post_revision, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Analytics\Watcher->update_post_info, RankMath\Admin\Database\Query_Builder->delete, RankMath\Admin\Database\Query_Builder->query
    [29-Jan-2024 22:49:59 UTC] WordPress database error Table ‘dbnhoxwmokuyed.nkg_rank_math_analytics_objects’ doesn’t exist for query DELETE FROM nkg_rank_math_analytics_objects WHERE object_type = ‘post’ AND object_id = 66789 made by get_default_post_to_edit, wp_insert_post, do_action(‘save_post’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Analytics\Watcher->update_post_info, RankMath\Admin\Database\Query_Builder->delete, RankMath\Admin\Database\Query_Builder->query
    [29-Jan-2024 23:30:40 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [29-Jan-2024 23:32:29 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [29-Jan-2024 23:34:26 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [29-Jan-2024 23:48:28 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [29-Jan-2024 23:51:25 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [29-Jan-2024 23:52:25 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 00:11:53 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 00:13:43 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 00:14:55 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 07:43:41 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 07:44:34 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 08:30:19 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 08:37:29 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 18:40:10 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 18:43:19 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 18:46:07 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [30-Jan-2024 18:47:53 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 06:23:07 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 07:27:19 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 08:02:18 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 08:03:02 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 08:23:05 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 08:23:43 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 08:25:04 UTC] WordPress database error Table ‘dbnhoxwmokuyed.nkg_rank_math_analytics_gsc’ doesn’t exist for query SELECT COUNT(DISTINCT(created)) AS days FROM nkg_rank_math_analytics_gsc LIMIT 0, 1 made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, CMB2_Bootstrap_2101->include_cmb, cmb2_bootstrap, do_action(‘cmb2_admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Admin\Options->register_option_page, include(‘/plugins/seo-by-rank-math/includes/modules/analytics/views/options.php’), RankMath\Analytics\DB::info, RankMath\Admin\Database\Query_Builder->getVar, RankMath\Admin\Database\Query_Builder->one
    [31-Jan-2024 08:25:04 UTC] WordPress database error Table ‘dbnhoxwmokuyed.nkg_rank_math_analytics_gsc’ doesn’t exist for query SELECT COUNT(id) FROM nkg_rank_math_analytics_gsc LIMIT 0, 1 made by require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘init’), WP_Hook->do_action, WP_Hook->apply_filters, CMB2_Bootstrap_2101->include_cmb, cmb2_bootstrap, do_action(‘cmb2_admin_init’), WP_Hook->do_action, WP_Hook->apply_filters, RankMath\Admin\Options->register_option_page, include(‘/plugins/seo-by-rank-math/includes/modules/analytics/views/options.php’), RankMath\Analytics\DB::info, RankMath\Admin\Database\Query_Builder->getVar, RankMath\Admin\Database\Query_Builder->one
    [31-Jan-2024 08:25:18 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 08:26:06 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 16:58:45 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 20480 bytes) in /home/customer/www/battlebornarmory.us/public_html/wp-includes/taxonomy.php on line 3821
    [31-Jan-2024 17:01:17 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 20480 bytes) in /home/customer/www/battlebornarmory.us/public_html/wp-includes/taxonomy.php on line 3821
    [31-Jan-2024 20:21:07 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [31-Jan-2024 21:52:46 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 536870920 bytes) in /home/customer/www/battlebornarmory.us/public_html/wp-includes/taxonomy.php on line 3789
    [31-Jan-2024 21:52:52 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 266240 bytes) in /home/customer/www/battlebornarmory.us/public_html/wp-includes/post.php on line 7719
    [01-Feb-2024 11:48:22 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [03-Feb-2024 01:34:09 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 536870920 bytes) in /home/customer/www/battlebornarmory.us/public_html/wp-includes/taxonomy.php on line 3789
    [03-Feb-2024 01:34:11 UTC] PHP Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 671088640 bytes) in /home/customer/www/battlebornarmory.us/public_html/wp-includes/taxonomy.php on line 3798
    [03-Feb-2024 11:58:01 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82
    [03-Feb-2024 12:48:43 UTC] PHP Warning: Invalid argument supplied for foreach() in /home/customer/www/battlebornarmory.us/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/analytics/google/class-analytics.php on line 82

    Battle Born Armory

    2 months, 4 weeks ago

    Rank Math free
    Content AI Starter

    it says I have 0/5000 to use so reading the instructions it says to go into the Content AI and pick tokens and when I go into it it tell me I must purchase subscription which ive done

    Jeremy

    2 months, 3 weeks ago

    Hello,

    Please navigate to Rank Math > Status & Tools > Database Tools and click on the button “Fix Collations”: https://rankmath.com/kb/rank-math-status-and-tools/#fix-analytics-table-collations

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Battle Born Armory

    2 months, 3 weeks ago

    Rank Math free
    Content AI Starter

    Everytime I go to use it it gives me a screen saying “supercharge your content with AI” then a learn more button.

    When I go to dashboard>content AI> then hit the credits left this month to refresh it says “the response is not a valid json response”

    Jaideep Asrani

    2 months, 3 weeks ago

    Hello,

    We have fixed the issue for your battlebornarmory.us site. Please navigate to WP Dashboard > Rank Math SEO > Dashboard > Help and disconnect & reconnect your Rank Math account.

    After that, head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Once done, please go back to using Content AI, and it should work without any issues.

    Hope that helps, and please do not hesitate to let us know if you need my assistance with anything else.

    Battle Born Armory

    2 months, 3 weeks ago

    Rank Math free
    Content AI Starter

    So you apparently did not fix it.

    I go to plugin activation it says I am gunna activate rank math free plan I hit ok activate now and it acts l8ke it will activate then bring ls me back to the connect now screen

    If you send me a email I’ll create a user ID for you to login and see what it is doing

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 15 replies - 1 through 15 (of 16 total)
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The ticket ‘Wont let me’ is closed to new replies.