Wizard setup incomplete

#758530
  • Resolved Lida
    Rank Math free

    Hi there, I just by accident clicked on solved tab, however the problem is persisting. Analytics (account, property, data stream) are not there.
    I tried some of the tutorials you have provided again no success, so I need to use live help.
    My web address: http://www.awakenmystic.com
    I would highly appreciate if you help me solve this problem.
    Warm regards,
    Lida

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the inconvenience you are facing with your Rank Math setup. It seems like you are experiencing issues with setting up Analytics on your website. To assist you better, we recommend following these steps:

    1. Make sure you have the latest version of Rank Math installed. If you are trying to install Google Analytics 4 and not seeing the option to create a GA4 property, ensure you are using Rank Math version 1.0.88 or higher. You can update Rank Math to the latest version to access this feature.

    2. Check if your web hosting provider is not killing off long-running processes, which might prevent Analytics data from showing up in Rank Math. In such cases, contact your web host to whitelist Rank Math’s data fetch processes.

    If the issue persists after following these steps, please reach out to our support team by opening a support ticket at our support forum: Rank Math Support. Our team is available 24×7 and will assist you in resolving the Analytics setup issue promptly.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter for you.

    Warm regards,
    Rank Math Support Team

    Sources:
    Resolving Rank Math Analytics Related Issues » Rank Math
    How to Setup Rank Math SEO Plugin Properly

    Lida
    Rank Math free

    Hi there, I definitely need a live support. I am not tech savvy, however I used everything mentioned in the knowledge base yet nothing changed. I still don’t have account,property, data stream installed. I need someone take me step by step to fix this problem.
    Thank you.
    Lida.

    Hello,

    Thank you for your query, and we are so sorry about the trouble this must have caused.

    Also make sure that you are using the latest versions of the plugin.
    https://rankmath.com/changelog/

    You can also go through the following guide to set up the plugin completely and correctly:

    1 . Complete Rank Math Tutorial 2023 – SEO Tutorial For Beginners (Step-by-Step)!
    https://www.youtube.com/watch?v=cQLvCBVev3I

    2 . Using Rank Math’s Setup Wizard to Setup SEO on Your Website
    https://rankmath.com/kb/how-to-setup/

    You can use tools like Imgur (https://imgur.com/upload) to upload the screenshots or you can use tools like Loom (https://www.loom.com/screen-recorder) to record and upload the screencasts and share the generated links here.

    If the issue persists then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

Viewing 3 replies - 1 through 3 (of 3 total)

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