Why keywords keep disappearing after I optimized and updated the page

#327660
  • Resolved Peter Phan

    2 years, 3 months ago

    Rank Math free

    Hi Rank Math team,
    I have problem in adding keywords to our articles. After I optimized and updated the pages, the keywords I added disappear without any reasons. I tried to add keywords again, but it still disappear.

    Any way to help me fix that problem?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    2 years, 3 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Please check your browser console for script errors when you save your pages/posts.

    If you see an error containing “updateMeta”, then your server must be blocking Rank Math’s API. Please refer to this guide to fix it: https://rankmath.com/kb/meta-data-not-saving/#firewall

    Let us know how that goes. Looking forward to helping you with this one.

    Peter Phan

    2 years, 3 months ago

    Rank Math free

    I dont see any error say updateMeta.

    Only have this problem.

    Failed to load resource: net::ERR_BLOCKED_BY_CLIENT
    load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,jquery-ui-core,jquery-ui-mouse,jquery-ui-draggable,jquery-ui-slider,jquery-touch-punch,iris,regenerat&load[chunk_1]=or-runtime,wp-polyfill,wp-hooks&ver=5.8.2:5 JQMIGRATE: Migrate is installed, version 3.3.2

    Jeremy

    2 years, 3 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Why keywords keep disappearing after I optimized and updated the page’ is closed to new replies.