Why is the featured image not displayed on social media?

#323783
  • Resolved Khalid M. Reza
    Rank Math free

    Using the Yoast SEO plugin, all the feature images can be seen on social media. But when the Rank Math plugin is installed, the feature image is no longer displayed on social media. How can I solve this problem?

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  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share an affected URL in the sensitive data section so we can check?

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks for sharing the screenshots.

    I checked the source of this URL – https://earnbangla.com/do-youtubers-get-paid-you-need-to-know/ and the og:image matches the image shown on Facebook.

    Here is the image – https://i0.wp.com/earnbangla.com/wp-content/uploads/2021/12/Earn-Bangla-Social-Image.jpg

    If you’ve set another image, then please ensure that the image is of the recommended dimensions (i.e, 1200px X 630px) and of the supported image types (jpeg, png, and gif).

    Further, clear your website’s cache and see if the issue gets fixed.

    Note that you can set a custom og:image for each post by opening Rank Math in the WordPress Block Editor sidebar and adding one through the Social tab, as shown below:

    og:image

    Hope this helps.

    Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Why is the featured image not displayed on social media?’ is closed to new replies.