Why I do not have the same number of features on both of my websites?

#200471
  • Resolved Cody Helmick
    Rank Math free

    Hello,
    Why I do not have the same number of features on both of my websites?
    How can I send you the images with my tickets?.
    Thanks
    Mehran
    m***********@g********
    PS Cody Helmick is one of my many Gmail accounts.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    You can easily upload and share the link of the screenshot using a tool like imgur.com.

    Also, please note that some options are only available when you enable the Advanced Mode in Rank Math. Please follow the steps in this link to switch to Advanced Mode and see if all the options are displayed:
    https://rankmath.com/kb/advanced-mode/

    Looking forward to hearing back from you.

    Thank you.

    Hello,

    Here are the images. I put both on Advanced Mode. But with different features!

    https://imgur.com/a/rtu2j4Z

    Anas
    Rank Math business

    Hello,

    You need to install the PRO plugin and connect your website to your Rank Math account to use the PRO features.

    You can see in the screenshot that the website that is connected to the PRO account shows the PRO badge in the Rank Math dashboard.

    Please follow these steps to fix the issue:
    1. Log in to your Rank Math PRO account:
    https://rankmath.com/my-account/
    2. Install the PRO plugin on the website.
    You can follow this guide:
    https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
    3. Head over to WordPress dashboard > Rank Math dashboard > Help > Disconnect/Connect

    I hope this helps. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Why I do not have the same number of features on both of my websites?’ is closed to new replies.