Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience that might have been caused due to that.
To troubleshoot the issue, please navigate to your website’s WordPress Dashboard > Rank Math > Dashboard > Help. On this page, please disconnect and reconnect your Rank Math account.
Once done, please check, if the Content AI credits have been updated.
Please let us know how that goes. Looking forward to helping you further.
Thank you
Hi Chandni.
Do not work. I try 2 times and always the same message:
“You have used all the free credits which are allowed to this domain”.
Don’t worry. Can you retire all my 50 credits and refound me. Maybe latter I can consider the pro account (but not for now).
Thanks
Kindly Regards
Joao
I Chandni.
In fact my website is slowest before I install RankMath. I request one analyze to my technical staff but probably I need to uninstall your plugin. So the refund its now the unique possibility.
I apologize for the inconvenience.
Thanks
Joao
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
Don’t hesitate to get in touch if you have any other questions.
Hi Miguel.
Thanks, the refund its ok.
Its now on my card.
Thanks só much.
Joao
Hello,
Glad that we could help sort the situation.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
