White Screen of Death

#17345
  • Resolved apo-gutschein

    4 years, 6 months ago

    Rank Math free

    Hello,

    unfortunately when I try to login to my WordPress blog I receive the White Screen of Death. So I cannot do anything. And this is only occurs when I have the Rank Math Plugin activated. As soon as I deactivate the plugin this problem does not occur anymore. The Problem here is when deactivating Rank Math site maps will also be on 404 which is a catastrophe.

    Best regards

    Melford

Viewing 1 replies (of 1 total)
  • Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This is likely as a result of conflict with one of your installed plugins or theme. Would you mind helping us check if this is the case before we login by performing the tests outlined on this page: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/
    We will be happy to take it from there.

    Looking forward to helping you. Thank you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘White Screen of Death’ is closed to new replies.