White Page – Sitemap Issue

  • I read the support tickets regarding the issue of having a blank white page. The “permalink” settings solution you offered did not work for me. Google has recognized the sitemap in search console but I still can’t see my pages from this URL below.

    I saw that you had asked someone having the same problem for a log-in to check out the internal settings. I went ahead and sent you login credentials to check out my settings in WP in the “sensitive data” field of this ticket. Any help is appreciated, thanks in advance.

    https://thearragroup.com/page-sitemap.xml

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The page sitemap is reporting that it is generated by the All in one SEO plugin.

    <!-- Sitemap file 'page-sitemap' statically generated by All in One SEO Pack Pro 3.1.1 by Michael Torbert of Semper Fi Web Design on Tue, 23 Jul 2019 20:54:58 UTC -->
    <?xml-stylesheet type="text/xsl" href="https://thearragroup.com/sitemap.xsl"?>

    Could you please login to your site via FTP and check if there are static sitemap files on the root of your site?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Yes, I do see this file – I should delete this one? I already removed the “all-in-one-SEO- sitemap from google search console.

    Hi Ryan,

    Thanks for the reply.

    Yes please, delete the static file so that Rank Math can take over the generation of dynamic sitemaps for your site.

    Let me know if this fixes the problem.

    yep, that did it 🙂

    Does RankMath not put a static file in my directory? I went looking for it but it doesn’t seem to exist?

    • This reply was modified 3 months, 1 week ago by Ryan Cravotta. Reason: quick question

    Hi Ryan,

    I am glad that the issue is sorted now.

    Rank Math, like other SEO plugins, creates a virtual sitemap file. It is as good as a physical file but more flexible.

    Hey, if it isn’t too much to ask for – would you mind leaving us a review here?

    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    It only takes a couple of minutes but helps us tremendously.

    It would mean so much to us.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘White Page – Sitemap Issue’ is closed to new replies.