Hello,
I’m sorry to hear about the issue you’re facing with the white gap at the top of your pages after disabling the Frontend Stats Bar in Rank Math.
The white gap you are experiencing might be due to the space previously occupied by the Frontend Stats Bar. To resolve this, you can try the following steps:
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Clear Cache: Clear any caching plugins or server-side caching you might have enabled to ensure that the changes take effect immediately.
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Check Theme Settings: Some themes have options to control the layout and spacing of elements on the page. You can review your theme settings to see if there are any options related to the top bar or header spacing.
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Inspect Element: You can use your browser’s developer tools to inspect the element causing the white gap and adjust the CSS accordingly. This might require some basic knowledge of CSS.
If the issue persists after trying these steps, please feel free to reply here, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention.
Sources:
How to Display Analytics Stats in Frontend » Rank Math
How to Display Analytics Stats in Frontend » Rank Math
Using Rank Math’s ‘Quick Actions’ Admin Menu Item
How to Display Analytics Stats in Frontend » Rank Math
I cleared my cache. No change. I have already checked my theme settings (Elementor, Astra) to see if there was any issue with margins or padding.
Hello,
Thank you for contacting Rank Math support.
Please try clearing your Rank Math transient and try again. You can do this from Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients
Thank you for your patience and cooperation
Thank you for getting back to me.
The white gap is still there after this.
Hello,
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.