Hello,
Thank you for reaching out to us. We’re sorry to hear about the inconvenience you’re facing with your Content AI package.
To help you with this, we’ll need to look into your account and verify the transaction details. Please provide us with the email address associated with your Rank Math account or the transaction ID so we can assist you further.
Looking forward to your response.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
The email address you shared doesn’t have any subscriptions at the moment.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
