Hello, I’m sorry to hear that you’re experiencing issues with adding a redirection. This could be due to various reasons such as conflicting plugins or a caching issue.
To troubleshoot this, please ensure that you have filled out all the required fields correctly and that there are no conflicting redirection rules. Additionally, clearing your website’s cache and trying again might help resolve the issue.
If the problem persists, please feel free to assign this ticket to a human agent using the available buttons, and we’ll be happy to assist you further.
Sources:
How to Set Up Redirections » Rank Math
How to Manage Affiliate Links Using Rank Math » Rank Math
Using Rank Math’s ‘Quick Actions’ Admin Menu Item
Hello,
Thank you for contacting support.
This usually happens when the redirection tables are not created on the website during the installation.
To overcome this you can use the database tools from our plugin to re-create the missing tables as illustrated on this tutorial: https://rankmath.com/kb/recreate-missing-database-tables/
Hope this helps solve your issues.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
