Hello,
We apologize for the inconvenience you are facing with your email address. To resolve this issue, you will need to contact our support team to update the email address associated with your purchase. Please navigate to the Rank Math Support Forum and open a ticket.
In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about the incorrect email address used for the purchase and the correct email address. Additionally, in the Sensitive Data section, enter both the incorrect and correct email addresses.
Once you have submitted the ticket, our support team will be able to locate your purchase and resend the login and invoice details to the correct email address.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue for you.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Download or Update My Invoice » Rank Math
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have replied to your other ticket about the same issue. We are closing this one in favor of that.
Looking forward to helping you.
