Hello,
We apologize for the inconvenience you’re experiencing with connecting your Google account to Rank Math’s Setup Wizard. It seems that you are encountering an issue where your website is not showing up in the search console after connecting your Google account.
Regarding your question about the type of Google account required, a business Google account is not necessary for this process. A regular Google account should work just fine.
To address the issue with your website not showing up in the search console, it’s possible that there may be a delay in data retrieval from Google’s end. Sometimes, it can take a little while for the data to populate in the search console after connecting your account.
If you continue to experience this issue, we recommend checking the following:
- Ensure that you have connected the correct Google account associated with your website.
- Verify that you have granted all the necessary permissions to Rank Math during the setup process.
If the issue persists, please feel free to reply to this ticket, and one of our support agents will be happy to assist you further.
Thank you for bringing this concern to our attention, and we appreciate your patience as we work to resolve this issue for you.
Best regards.
Sources:
How to Access Rank Math’s Setup Wizard
How to Setup Rank Math SEO Plugin Properly
I’ve checked everything that you’ve said, but it still says, no results found
I’ve checked everything that you’ve said, but it still says, no results found
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions, and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
Let us know how it goes. Looking forward to helping you.
Thank you.
I did all of that, but it still doesn’t help. I have allowed rankmath all 7 services, but whenever I type in my website, https://wellesleypawspath.com, all it says is, “no results found”, still.
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We deeply apologize for the delay in response.
We’ve checked your site and found that the Google account you are connected to doesn’t have sufficient permissions:
In this case, please make sure that you are added as an owner of the property on Google Search Console.
After that, please reconnect your Google account from WordPress Dashboard > Rank Math > General Settings > Analytics and make sure to provide all the required permissions.
However, if your website is not verified to Google Search Console then you can follow this guideline to verify it: https://rankmath.com/kb/google-site-verification/
Let us know how it goes. Looking forward to helping you.
Thank you.
Thank you guys for your help!
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your kind words and your support.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
I’m closing this ticket now but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you for choosing Rank Math and have a wonderful day!
