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Hi there, I recently purchased Rankmath AI. However when I’ve gone to log in to my dashboard, my website isn’t connected. I am using the free version of Rank Math, however I think my old developer must have installed it using their own email address. How do I add my website to my dashboard without having to uninstall and reinstall RankMath please?
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Hello,
I’m sorry to hear that you are facing issues with your website not showing in your Rank Math account. If your website is not connected to your Rank Math account, it might be due to it being connected using a different email address.
To resolve this issue without reinstalling Rank Math, you can follow these steps:
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Disconnect Your Rank Math Account:
- Navigate to WordPress Dashboard → Rank Math SEO → Dashboard → Help.
- Click on Disconnect Account as shown in the screenshot below:
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Reconnect Your Website:
- After disconnecting, click on Connect Now and choose the correct Rank Math account associated with your PRO license.
- Finally, click the OK, ACTIVATE NOW button to reconnect your website with the correct Rank Math account.
If you encounter any difficulties during this process or have further questions, please feel free to reach out to our support team for assistance. We are here to help you at any time.
Thank you for bringing this to our attention.
Sources:
Website Not Shown In Rank Math Account Area » Rank Math
How to Ensure Your Account Has an Active Subscription » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Where Is My Rank Math PRO License Key? -
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