Website not in My Account

#493372
  • Resolved pg uk

    3 years, 5 months ago

    Rank Math free

    I tried to disconnect and reconnect my site (www.pearlsdirect.co.uk) to Google as I could see no data coming into RankMath over the last week.

    Following all the instructions I am unable to get this site back into my account. I am rather stumped as I cannot verify the site any longer using either method from your google site verification page. In the search console each verification method fails.

    Error Message …

    Verification method:
    HTML tag
    Failure reason:
    Your meta tag is incorrect. Are you using a meta tag for a different site or user account?
    Found meta tag:

    KQEKkiJZdoMPbkQA9NGlyYa-oz7hrHkduNNEmM7LOHE

Viewing 2 replies - 1 through 2 (of 2 total)
  • pg uk

    3 years, 5 months ago

    Rank Math free

    I am a bit confused as well by a message on GSC saying upload this file to your site (it then suggests to upload to rankmath.com) ….

    google-site-verification: googlea896f28eb7916875.html

    Reinelle

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    I’ve checked your site, and it seems that you have 2 verification codes inserted on your source code:
    meta name="google-site-verification" content="o-w8UNJOimXdpNuUJY2hD2b_ZOuPWnWcERN4sPaA2lw"

    Please choose only 1 step for verifying your site. In this case, you can follow the HTML method as we have mentioned here:
    https://rankmath.com/kb/google-site-verification/#num-1-4-choose-verification-method

    You won’t need to upload any file by following the steps for that process as well. Also, please make sure that you have selected the correct property(pearlsdirect.co.uk) when trying to verify and remove https://rankmath.com from your GSC account since the verification you have shared is from Rank Math.

    Once done, clear your website and the server cache, then proceed to verify your website.

    Hope that helps.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Website not in My Account’ is closed to new replies.