Hi Uzair,
Thanks for your reply. I’ve checked the staging website and all the plugins were deactivated and changed around, and the login without password plugin was deleted. Which is why you couldn’t log in.
I’ve created an account for the RankMath support team so you don’t rely on a Plugin anymore. I’ve not touched the plugins or any other settings. Please see login details in adjusted sensitive data.
Let me know with any updates!
Thanks,
Marjolein
Hello,
Thank you for keeping in touch with us.
We apologize for the unexpected delay and thank you so much for providing the login information for us to further investigate the issue. I forwarded this ticket to our developers once again and they will surely come back to you with feedback/solution.
We appreciate your continued patience on this matter.
Thank you.
Hi team,
Can you please update me on the issue?
It’s happening again on my homepage; in the recent posts section. When I disable Rankmath there are three pictures next to each other. When I enable Rankmath, the pictures are bigger and below each other (the formatting is off).
Perhaps it’s an update that caused this issue, but it’s very persistent and I would like to get rid of it permanently.
Thanks,
Marjolein
Hello,
I am not seeing any difference in your homepage layout after activating the Rank Math plugin. Please check this screencast: https://i.rankmath.com/jad4Zo
Can you please share a screencast of the issue?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
