website error occurred

  • Hello! RankMath will not create a sitemap. All tipps and tricks i heard on this site and rankmathe online doesent work. When i check the site by troubshooting i get “When activating the plugin, seo-by-rank-math, a website error occurred. Because of this, the change was automatically undone.”
    Also see my query on Facebook.

    • This topic was modified 3 weeks, 6 days ago by  Gschneider.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi,

    I deleted the plugin, installed it again and ran the setup wizard. The sitemap is working fine now.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Sorry, maybe i think wrong. But I click sitmap/general/When sitemap….. I see sitemaps with date:
    2019-09-27 02:45 +02:00
    2019-09-29 17:32 +02:00
    2019-09-10 19:36 +02:00
    2019-09-27 02:45 +02:00
    Is it wrong?
    When I test the site condition tool page, the message “There was a site error while activating the plugin, seo-by-rank-math, which is why the change was automatically undone.
    Best regards
    Gpnter

    Hello,

    Thank you for contacting Rank Math today.

    No this is correct, the sitemap links are listed in UTC timezone. I have checked your site but I do not see the error you mentioned and Rank Math is activated.
    Please let me know how I can reproduce this?

    Looking forward to helping you. Thank you.

    ​​​​​​

    is it possible to sent a screenshot?

    Hello,

    Thank you for contacting Rank Math today.

    Yes you can share a screenshot link from Google Drive, Dropbox etc

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The individual links on each sitemap have correct dates when I check from my end. Please take a look at the following screenshot for reference:
    null

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘website error occurred’ is closed to new replies.