Website crashes while editing

#320764
  • Resolved carl jonsson

    2 years, 3 months ago

    Rank Math free

    Hi!

    I have a problem with your plugin. Everytime I edit a page the site crashes and I can’t do anything. The site says “the site wont respond. You can wait to see if the page respond again or leave it”.

    Ive tested turning off every plugin that I used. And the only plugin that removed the issue if turned off, was your plugin, Rank Math SEO.
    I dont know how to fix this. But the CPU on my webserver goes through the roof everytime I try to edit.

    Can you help me?
    The website is
    https://kaffekvarn.net/

    / Carl

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    2 years, 3 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please check if PHP values are not too low to handle the processes.

    You can check that by going to WordPress dashboard > Tools > Site Health > Info tab > Server

    If the values are low, please contact your web host and ask them to set the following values:

    PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000

    Let us know if the issue persists after increasing the values.

    Looking forward to helping you.

    carl jonsson

    2 years, 3 months ago

    Rank Math free

    Hmm, my values are:
    PHP Memory Limit: 2G
    Max input time: -1
    PHP time limit: 30
    PHP max input variables: 1000

    Does that mean my server is to slow?

    Anas

    2 years, 3 months ago

    Rank Math business

    Hello,

    Could you please increase the following values and see if that helps?

    Max input time: 150
PHP time limit: 120

    Let us know if the issue persists after increasing the values.

    Looking forward to helping you.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Website crashes while editing’ is closed to new replies.