website crash while install rank math

#130902
Viewing 3 replies - 1 through 3 (of 3 total)
  • Danial
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Please follow these steps:

    1. Update to the latest version of Rank Math Free & PRO

    2. Ensure that the Advanced Mode is selected:
    advanced mode

    3. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    Please let us know if that helps.

    thank you sir it solved but have another issue found

    when i normally type example.com/sitemap_index.xml
    then its appear a blank page because its url is https://example.com/sitemap_index.xml

    but when i put www menually (https://www.example.com/sitemap_index.xml )
    then sitemap show

    my problem is sitemap url not open with www by default and show a blank page you can chack on my site http://www.hindihelps/com

    Danial
    Rank Math business

    Hello,

    1. Is the sitemap working fine in your browser? You can check that by going domain(.)com/sitemap_index.xml

    If the sitemap is working fine, you can try validating it on this link: https://www.xml-sitemaps.com/validate-xml-sitemap.html

    If the validation works, please move to the second point.

    2. Have you verified the correct version of your website on Google? Please check if you have verified the www (or non-www) and https (or http) version of your website. If there is a mismatch, please fix that.

    I hope this resolves your issue.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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