Hello,
We apologize for the inconvenience you are facing with your website not showing in your Rank Math account and the Content AI tool not working correctly for your site http://www.vinylcarwrap.co.uk.
To resolve this issue, please follow these steps:
- Ensure you are logged in to the correct account that you used to connect your website.
- Visit your Rank Math Account area at https://rankmath.com/my-account/websites/ to verify if your website is correctly connected and showing the remaining credits.
If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account by following these steps:
- Go to your WordPress admin area > Rank Math > Dashboard > Help.
- Click on Disconnect Account and then reconnect your Rank Math account.
After reconnecting, refresh the Content AI credits count by visiting the Content AI section in your WordPress Dashboard.
If you encounter any further issues or need additional assistance, please let us know, and we will be happy to help you further.
Thank you for reaching out to us.
Sources:
How to Ensure Your Account Has an Active Subscription » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
Website Not Shown In Rank Math Account Area » Rank Math
How to Connect/Disconnect Your Website From Content AI
Ok so I have followed this tutorial: https://rankmath.com/kb/website-not-shown-in-account/ and its got me back on the dashboard.
Still not able to get my FREE Ai credits.
Please advise.
Thanks
Followed this tutorial https://support.rankmath.com/ticket/i-cant-able-to-activate-ai-tool/ and when refreshing Ai credits I get a pop-up with:
The response is not a valid JSON response.
Please advise.
Hello,
We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.
Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.
Also, please make sure that you are running the latest version of Rank Math plugin.
Let us know if this fixes the issue.
Please do not hesitate to let us know if this doesn’t help or you have any followup queries.
Thank you for getting back to me. What ever you have done has got the Ai tool working now.
Thanks 🙂
Hello,
Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
