I can’t able to activate AI tool.

#693741
  • Resolved Najaam

    4 months, 4 weeks ago

    Rank Math free
    Content AI Starter

    Hi, I can’t able to activate AI tool. Still asking to upgrade. please guide to active. I have plugin with me, which activated from wordpress. I not added your Rank Math SEO plugin. Is that the reason to not active the AI tool? Here i have added some screen shots in https://imgur.com/upload. please check it and guide me.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 4 weeks ago

    Hello,

    Thank you for reaching out to us. We appreciate your concern.

    To activate the Content AI tool, you need to have the Rank Math SEO plugin installed and activated on your WordPress website. The Content AI tool is a feature of the Rank Math SEO plugin, so it is essential to have the Rank Math SEO plugin installed and activated to use the Content AI tool.

    If you have any further questions or need assistance with anything else, please feel free to let us know.

    We are here to help!

    Sources:
    Content AI Overview » Rank Math
    How to Install Rank Math PRO Using Composer?
    How to Upgrade to Rank Math PRO » Rank Math

    Great

    4 months, 4 weeks ago

    Hello,

    Thank you for contacting Rank Math support and we apologize for any trouble you are having with Content AI. We are here to help you resolve it as soon as possible.

    To make sure that Content AI works properly, please follow these steps:

    • Update your Rank Math plugin to the latest version. You can find the changelog here.
    • Clear the transients in your database. You can do this by going to Rank Math > Status & Tools > Database Tools > Remove transients.
    • Disconnect and reconnect your Rank Math account. You can do this by going to Rank Math > Dashboard > Help and clicking on Disconnect Account.
    • After disconnecting your account, click on Connect Now to reconnect it. Make sure you select the correct account and click on OK, Activate Now.
    • Refresh your credits for Content AI. You can do this by going to Rank Math > General Settings > Content AI and clicking on the refresh credits icon at the bottom of the page. Here is a screenshot for your reference:

    Please try these steps and let us know if they solve your issue. If not, please let us know and we’ll be happy to investigate it further.

    Thank you for choosing Rank Math. Have a great day!

    RankBot

    3 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘I can’t able to activate AI tool.’ is closed to new replies.