Web Story is Invalid: Amp issue with Web Story

#312603
  • Resolved Vivekanand Classes

    2 years, 4 months ago

    Rank Math free

    Hello Support team,

    Recently I’ve installed the Google Web Story plugin and created the web stories but now I am getting the error as shown in https://i.imgur.com/YK4CagV.png

    I’ve enabled the web story section in rank math and provided the sitemap in GSC.

    Please tell me how to solve this issue.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Vivekanand Classes

    2 years, 4 months ago

    Rank Math free

    I’ve not installed any AMP plugin on my Generatepress WordPress theme.

    After disabling the RankMath I found no issue, What actions should I take now?

    Jaideep Asrani

    2 years, 4 months ago

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please disable Rank Math and check if the issue resolves? If the issue persists even when Rank Math is disabled then it is related to your AMP plugin and you should contact their support to resolve this.

    Let us know if the issue resolves when Rank Math is active and we will check this further.

    Looking forward to your update.

    Jaideep Asrani

    2 years, 4 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Web Story is Invalid: Amp issue with Web Story’ is closed to new replies.