We do not have the invocies for the charge amount

#691681
  • Resolved Paul

    4 months, 3 weeks ago

    Rank Math free

    Hi Team,
    We observed a charge of $244.17 on our card on 11/30/23. Despite having no active subscriptions, our card was billed. Kindly cancel our service and reimburse the charged amount. Please take the necessary action. For further information, contact us at a************@n*************.

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  • Jeremy

    4 months, 3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Checking your account, we don’t see any charges amounting to $244.17. That transaction must be pointing to a different Rank Math account.

    Can you please search and forward a receipt from FastSpring.com so we can locate that account?

    Looking forward to helping you.

    RankBot

    3 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘We do not have the invocies for the charge amount’ is closed to new replies.