We detected new post type(s) (member, portfolio, event)

  • Hello RankMath,
    ” We detected new post type(s) (member, portfolio, event), and you would want to check the settings of Titles & Meta page.”
    I still got above message all time, and try to do update: Rank Math>> Titles & Meta>>post type and save change, but still appeare!

    Best regards

    • This topic was modified 5 days, 21 hours ago by Nasseij.
Viewing 10 replies - 1 through 10 (of 10 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This error is likely as a result of caching on your end. Could you please purge both your server and site and cache and let us know how this goes.

    Looking forward to helping you. Thank you.

    Hello Alberto,

    Could you please provide me a post link or movie about purge (server and site and catch) to do it?

    Best regards

    Hello,

    Of course, but I would need to know which cache plugin you are using to install it in my local installation and record a video about how to do it, could you help me on it?

    Looking forward to help you.

    Hello,

    I didn’t use any catch plugin on my site, if possible to advise one?

    Regards

    Hello,

    If you want to use a cache plugin, there are a lot in the market. You could try W3 Super Cache, WP Rocket…

    Did you were able to solve the issue you were facing previously?

    Looking forward to help you.

    Hello,

    I activated WP Fastest Cache, but still issue appear!
    https://ibb.co/NF7z447
    so please what is a next step?

    Regards

    Hello,

    That is really weird, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Please check it?

    Hello,

    We have fixed it for you by closing the notification.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 10 replies - 1 through 10 (of 10 total)

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