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Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

This error is likely as a result of caching on your end. Could you please purge both your server and site and cache and let us know how this goes.

Looking forward to helping you. Thank you.

Hello,

Of course, but I would need to know which cache plugin you are using to install it in my local installation and record a video about how to do it, could you help me on it?

Looking forward to help you.

Hello,

If you want to use a cache plugin, there are a lot in the market. You could try W3 Super Cache, WP Rocket…

Did you were able to solve the issue you were facing previously?

Looking forward to help you.

Hello,

That is really weird, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.