We detected new post type (Again…)

#41123
  • Resolved ⓅⒺⓇⒾⒶⒼⓄ

    5 years, 8 months ago

    Rank Math free

    Hello,

    Getting the following notice:

    “We detected new post type(s) (section), and you would want to check the settings of Titles & Meta page and the Sitemap.”

    After a search for past topics found this solution Past Support Post

    However after taking the advise given in that post and closing the notice it is quite difficult to ignore as it keeps coming back every time the WordPress admin panel is accessed.

    Is there a permanent solution to this issue?

    Thank you

    • This topic was modified 5 years, 7 months ago by ⓅⒺⓇⒾⒶⒼⓄ. Reason: Add Administrator Login Credentials
Viewing 8 replies - 16 through 23 (of 23 total)
1 2
  • ⓅⒺⓇⒾⒶⒼⓄ

    5 years, 7 months ago

    Rank Math free

    Ok, there is an issue with your sensitive data panel. Every time I try to add a password and save, it truncates it. The password I add is 12 characters long and it removes 3 characters each time I add it to the panel. It’s not from the beginning or the end either and it’s the same three characters %B9 within the password.

    Therefore I have sent you the password in an email.

    ⓅⒺⓇⒾⒶⒼⓄ

    5 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    ⓅⒺⓇⒾⒶⒼⓄ

    5 years, 7 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 7 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math today.

    We are still not having any luck with the login attempts. Could you please test the credentials on the sensitive data from your end?

    Looking forward to helping you. Thank you.

    ​​​​​​

    ⓅⒺⓇⒾⒶⒼⓄ

    5 years, 7 months ago

    Rank Math free

    Hi, like I posted earlier there is a problem with your sensitive data panel, it will not accept the password and keeps changing it by omitting 3 characters. I therefore emailed you the password instead but just in case you haven’t read it you need to add the following characters to the password:

    After the F insert %B9
    All the other characters are the same.

    Hope that helps.

    Michael Davis

    5 years, 7 months ago

    Rank Math free

    Hi there,

    Thanks for the reply.

    I had already tried that before but without success.
    Since I am only one step away from having my IP banned on your site, I’ve passed this on to my colleagues to check and we will be getting back to you shortly.

    Thank you.

    ⓅⒺⓇⒾⒶⒼⓄ

    5 years, 7 months ago

    Rank Math free

    This is very strange. I just logged in with those exact credentials using vpn and therefore not my usual ip and using incognito browser. First time straight in.

    Michael Davis

    5 years, 7 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math today.

    Here is a screenshot of what I am getting (Using a different IP)
    https://i.rankmath.com/C1pKbi

    Looking forward to helping you. Thank you.

    ​​​​​​

    RankBot

    5 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 16 through 23 (of 23 total)
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The ticket ‘We detected new post type (Again…)’ is closed to new replies.