We are searching in database.

#44606
  • In the additional section – Red X “We are searching in database” What is this. Have not seen this before and how to correct

Viewing 7 replies - 16 through 22 (of 22 total)
  • Hello Katumu,

    You created several threads for the same topic but it doesn’t help us to answer you faster, since we have different timezones.

    Your issue was not related to this one and I was able to solve it, as I told you in this post: https://support.rankmath.com/ticket/keyword-not-saving-2/?view=all

    I hope you can check it and let us know how it goes.

    Looking forward to help you.

    After going through this post, I found there are some issue which has no solution if you are using rankmath:

    1. Site Map Issue: to solve this I am using google XML sitemap plugin
    2. Now this issue: can you suggest what plugin should we use for solve this issue

    Hello,

    About the first issue, usually, the sitemap works fine. The only problem that could be is a caching plugin caching it, but it is easily solved and when someone has an issue we are here to help them.

    About the second issue, about which issue are you talking about? So I can suggest you some plugin.

    Looking forward to help you.

    The Issue is “We are searching in database.” when I am putting my focus keyword I am getting this error.

    Coming to First Issue, If that’s a problem due to caching plugin then it should happen with all plugin. Why after disabling RM sitemap and started Google XMl sitemap I am not getting the sitemap issue.

    Hello,

    Thank you for contacting Rank Math today.

    Regarding your first issue We are searching in database, you should give it some time and it should resolve itself. If it still persists, please create a new ticket and include your site login credentials in the sensitive section so we can look into it further.
    On your second issue, I have notified the dev team about this and they will be investigating it further.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Thanks Michael Davis for your quick response

    Hello,

    Thank you for contacting Rank Math

    Please keep us posted in changes.

    In the meantime, do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 16 through 22 (of 22 total)

The ticket ‘We are searching in database.’ is closed to new replies.