We are getting 500 error in the indexing API plugin.

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  • Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please share your error log with us.

    5xx errors are usually caused due to server misconfig. or other server issues. Having the error log file will give a clear idea of why this might be happening.

    If you are not sure where that is, please ask your web host and they should be able to help you locate the log files.

    We look forward to helping you.

    Here is the error log: https://prnt.sc/qcive9

    Hello,

    Thank you for contacting Rank Math today.

    These errors do not seem to specific to the indexing issue that you are facing.
    Could you please perform the configuration once again from setting up the service account and check if this will still be reported?

    Looking forward to helping you. Thank you.

    ​​​​​​

    We have resolved the issue by reconfiguring the plugin.

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘We are getting 500 error in the indexing API plugin.’ is closed to new replies.