wcfm compatibility - Support

Resolved Ozni Sosa
1 year, 11 months ago

Rank Math free

Hello good morning.

After a long time and decided to contact them again, to see if we can solve this problem.

After doing a test, I discovered that the WCFM plugin adds og:image even if no seo plugin is used, that is, even if it does not have any seo plugin, this will look great when sharing on WhatsApp. Now if I install Yoast this is not altered and og:image continues on the page, but if I add the Rank plugin this is altered and disappears from the page, it’s as if somehow Rank math is blocking this og:image that already has the page.

I’ll post the tests later.

Image of a page without any seo plugin
https://prnt.sc/UjXRrQ8U8A-z

Image of the page with the Rank Math plugin activated, regardless of the configuration that is made to Rank Math Seo.
https://prnt.sc/nhuw2BPZb0zv
In this case, og:image disappears after Rank Math Seo is installed and activated.

I think fixing this is in your hands, as WCFM has told me that they have done everything right on their part.

I am really very grateful to you and I would really like to use Rank Math plugin.

And I would also like to see Rank Math continue to grow, so I suggest this.

Greating and my best wishes,
Thanks a million for everything.

I hope you still reply to this thread.

Hello to the wonderful Rank Math team, I leave this other message to mention that I have done all the necessary tests, such as changing themes and plugins and many others. I even used this chia they have https://rankmath.com/kb/check-plugin-conflicts/

That is why I am very sure that something in Rank Math is covering the default WCFM configuration, please check this part of the Rank Math code and I am sure you will be able to solve it.

A million thanks in advance.

Greating and my best wishes.

Viewing 5 replies - 1 through 5 (of 5 total)

Nigel
1 year, 11 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math for help setting the Open Graph (“og:”) meta with WCFM while Rank Math is active.

We will need to check the settings on your website to better understand how WCFM is set up. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Ozni Sosa
1 year, 10 months ago

Rank Math free

Hello, I try to do everything I can to help RANK, but unfortunately I am currently using the YOAST plugin and in order to install rank match seo, I will still need to delete tables from the database and also install the plugin you asked me for, then everything returns My website is vulnerable, and my website is currently in production and has clients.

but really i still want to help better this in rank match seo because i want to use it.

To replicate what I got and mentioned the error in previous posts please just install wordpress and then install the plugins (woocommerce, all WCFM dependencies), just that with wcfm and woocommerce you should be able to replicate my problem, you can use any theme , the problem occurs with any theme. Please remember that to recreate the problem you will need to create a store for a seller, since the problem is with the seller’s store, everything else in RNK MATCH SEO is totally fine.

Thanks a million in advance and many blessings, I really hope that RANK MATCH fixes this so that it has better growth and is the ultimate SEO plugin.

Greetings and many blessings.

Ozni.

Ozni Sosa
1 year, 10 months ago

Rank Math free

To show the error in the previous message I used a local wordpress installation using xammp, my official website is using YOAST but when RANK match solves this I will immediately change it to RANK MATCH SEO.

Thank you for everything, greetings and many successes.

Pratik
1 year, 10 months ago

Hello,

We were able to reproduce the error and have logged it. Please allow us some time to test and release a fix. You can keep an eye on the changelog and we will be mentioning this error when fixed.

We seek your patience and understanding in this matter.

In the meantime, if you need any other assistance, please feel free to let us know. We are here to help.

Thank you.

Miguel
1 year, 10 months ago

Hello,

Our dev team has been trying to solve the issue but it seems that the compatibility will need to be added from WCFM themselves as they do for other SEO plugins.

You can share the following feedback with the WCFM team so they are aware of the steps we did to reproduce this and how they can possibly get around this limitation.

We have added the below code to see what markup is added to the front end.

add_action( 'wp_head', array( $this, 'wcfmmp_print_social_tags' ), 1 );

With that, we get the following: https://i.rankmath.com/btFHQI

Also, the og:title and og:description are also not showing valid stored values.

Since the WCFM team already includes the compatibility code for other SEO plugins, they could also work on compatibility with our plugin as well.

If they have any other technical questions they can forward them to s******@r***********.

Thank you.

RankBot
1 year, 9 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘wcfm compatibility’ is closed to new replies.